Analyst

+ Applying and starting to lead and promote WWT Core Values and best practices. + **Requirement Gathering:** Collaborate with stakeholders to gather and document functional requirements. Ensure a clear understanding of business needs and objectives. + **Functional Design:** Contribute to the development of functional designs that meet business requirements. Create design specifications that outline how systems will address specific needs. + **Solution Development:** Assist in the development and implementation of functional solutions based on design specifications. Ensure solutions align with both business objectives and technical constraints. + **Analysis and Validation:** Analyze existing systems and processes to identify areas for improvement or enhancement. Validate that functional designs meet the intended requirements and business goals. + **Documentation:** Maintain comprehensive documentation of functional designs, including design specifications, workflows, and user requirements. Ensure that documentation is accurate and up-to-date. + **Testing:** Conduct comprehensive testing including functional, regression, and guiding user acceptance testing to ensure reliability and performance. Support the identification and resolution of issues or defects during testing. + **Mentorship and Collaboration:** Work closely with other analysts, developers, team members, leadership, and business to ensure effective implementation. Provide guidance and support to associate analysts, helping them to develop their skills and navigate technical challenges. Share knowledge and best practices with team members to improve overall team competency. + **Support and Troubleshooting:** Offer ongoing support and consultation to address functional/technical issues and ensure solutions meet end-user needs. Provide guidance and direction on production issues. Start to monitor and look into support trends that can be addressed more proactively. + **Agile Methodology:** Actively engage in Agile development practices including sprint planning, story creation, daily standups, testing, demos, and retrospectives. Adapt to evolving requirements and contribute to the continuous improvement of the team's processes and delivery. + **AI-Enhanced Workflows:** Leverage AI tools (e.g., Claude, Microsoft Copilot, GitHub Copilot) in daily work to accelerate requirements documentation, generate SQL queries, draft test cases, summarize stakeholder conversations, analyze data patterns, and improve overall productivity. Apply critical judgment to AI-generated output to ensure accuracy and alignment with business intent. + **Learning and Development:** Continuously learn and understand WWT's business and technical processes to effectively contribute to and support the evolution of our technology solutions. Stay current on AI tools and techniques that can enhance analysis and documentation workflows. **Required Skills & Qualifications:** + Bachelor's Degree in Computer Science, Information Systems, Information Technology, or related field preferred + A minimum of 3 years' progressive experience in a related field required + Proficient in creating SQL queries to troubleshoot, develop metrics, and create ad-hoc reporting + Ability to read and maintain existing PL/SQL objects + Understanding of relational databases + Ability to read and understand other technology stacks (webMethods, SOACS, Java, JavaScript) + Strong functional knowledge of subject matter, business strategies, and processes + Innovative, with outside-the-box creativity + Self-directed and self-motivated + Thrive in a collaborative, Agile environment + Experience using AI assistants (e.g., Claude, Microsoft Copilot, ChatGPT) to enhance daily work - such as drafting documentation, generating SQL queries, summarizing research, or analyzing requirements + Willingness to experiment with and adopt AI-enhanced workflows to continuously improve analysis efficiency and output quality + Excellent communication skills **Benefits** The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: + Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program + Financial Benefits: Competitive pay, Profit Sharing, PF Plan with Company Matching, NPS (National Pension Scheme), Life and Disability Insurance, Tuition Reimbursement + Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Day of Caring for social responsibility, Bereavement World Wide Technology is an Equal Opportunity Employer. WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.