Observability Engineer

Role Overview The Observability Engineer will operate and continually enhance the enterprise observability platform within one of the most complex hospitality and maritime technology ecosystems. This role ensures reliable system visibility across hundreds of applications and mission‑critical services by delivering instrumentation, telemetry, robust monitoring practices, and operational insights to enable proactive performance management across cloud and hybrid environments. What You Will Do Configure, maintain, and optimize observability platforms such as Cisco AppDynamics, Splunk, ThousandEyes, and PagerDuty AIOps across AWS and Azure environments. Partner with application, cloud, and platform teams to implement standards for metrics, logs, traces, and event handling, ensuring full‑stack visibility. Why It Might Be a Fit We are looking for a skilled Observability Engineer with 3–5 years of hands‑on experience in Observability, Site Reliability Engineering, or similar technical disciplines. The ideal candidate will have demonstrated experience with observability platforms such as AppDynamics, Splunk, or equivalent APM and log analysis tools. Requirements • Bachelor’s degree in Computer Science, Information Technology, or related field; equivalent experience considered • 3–5 years of hands‑on experience in Observability, Site Reliability Engineering, or similar technical disciplines • Demonstrated experience with observability platforms such as AppDynamics, Splunk, or equivalent APM and log analysis tools • Skilled in Kubernetes, preferably EKS/AKS, and cloud observability across AWS and Azure • Proficiency in configuring, troubleshooting, and optimizing complex monitoring systems • Strong understanding of OpenTelemetry, distributed tracing, and related telemetry standards • Familiarity with AIOps, incident response workflows, and ITSM integration (ServiceNow) • Scripting and automation experience in Python, Bash, PowerShell, and infrastructure tools (Terraform, Ansible) • Strong problem‑solving, analytical, and collaboration skills • Ability to translate operational insights into actionable improvements • Excellent communication skills to support cross‑functional teams in a dynamic environment Benefits • Competitive compensation • Benefits package • Excellent career development opportunities • Career growth opportunities