Customer Service Support Manager

Company Description Hotel Trader is a VC-backed , cloud-native B2B platform transforming how hotels connect with global demand. Founded by serial travel-tech entrepreneurs and backed by Highgate Technology Ventures (HTV) , we’re building the next generation of hotel distribution—automated, scalable, and intelligence-driven , integrated directly with CRS/PMS systems. Scale that speaks for itself: • 1B search requests per day • 40ms average response time • 200M inbound messages daily • Live integ…