Inside Sales Executive Telesales

Job description Company The Wellness Shop Location Jaipur Experience 7 years Role Overview The Inside Sales Manager will lead scale and optimise a highperforming inside sales organisation across B2C D2C and B2B bulk sales channels This role demands a strong sales leader who has built large teams from the ground up implemented robust sales processes and consistently delivered revenue growth at scale You will be responsible for endtoend ownership of inside sales performancefrom hiring and training to process design pipeline management and target achievement Key Responsibilities Sales Leadership Revenue Growth Own and drive inside sales revenue across D2C and B2B bulk channelsDefine and achieve monthly quarterly and annual sales targetsMonitor key performance metrics including conversion rates ARPU CAC and funnel efficiencyDrive highvolume lead conversion while maintaining quality and customer trust Team Building People Management Build manage and scale a 50 member inside sales teamLead team leads managers and senior sales executivesSet clear KPIs incentive structures and performance benchmarksFoster a performancedriven yet ethical sales culture Hiring Training Capability Building Own the endtoend hiring process for inside sales rolesDesign structured onboarding product training and sales playbooksConduct regular skillbuilding sessions call audits and coaching reviewsDevelop secondline leadership and succession pipelines Process Design Sales Operations Set up and optimise inside sales processes for D2C inbound outbound salesB2B institutional bulk order salesDesign SOPs for lead allocation followups CRM usage escalation handling and closuresWork closely with marketing supply chain and finance to ensure smooth order fulfilmentImprove sales productivity through tools dashboards and automation B2B Bulk Sales Management Establish structured processes for bulk sales distributor sales and corporate buyersDefine pricing frameworks negotiation guidelines and approval matricesEnsure timely closures invoicing coordination and repeat order managementBuild longterm B2B relationships through inside sales excellence Required Skills Experience 8 years of experience in inside sales leadershipProven experience managing 50 member sales teamsStrong background in both B2C D2C and B2B bulk salesHandson experience in setting up sales processes from scratchDemonstrated ability to consistently meet and exceed revenue targetsExcellent hiring training coaching and performance management skillsStrong understanding of CRM systems call centre metrics and sales analyticsHighly revenueoriented datadriven and executionfocused Preferred Background Experience in wellness healthcare FMCG nutraceuticals or D2C brandsExposure to highgrowth scaleup environmentsExperience working with inbound lead funnels and performance marketing teams