International Customer Support

International Voice Process Executive Job Title: Customer Service Executive – International Voice Process Salary: Up to ₹6 LPA ( Based on last ctc 30% hike) Working Days: 5 Days Working Week Offs: 2 Days Off Process: International Voice / Customer Support Shift: Rotational shifts, including night shifts Location: Manyata Tech Park, Whitefield, BTM Layout, Bengaluru Employment Type: Full-time Job Summary We are looking for confident and customer-focused professionals to join our International Voice Process team. The role involves handling international customers over the phone, resolving queries, providing accurate information, and ensuring a high-quality customer experience. Key Responsibilities - Handle inbound/outbound calls from international customers. - Understand customer concerns and provide appropriate solutions. - Resolve customer queries professionally and within defined timelines. - Maintain excellent communication and customer service standards. - Accurately update customer information and call details in the CRM/system. - Follow company policies, process guidelines, and quality standards. - Meet defined targets for productivity, quality, and customer satisfaction. - Escalate complex issues to the appropriate team when required. Candidate Requirements - Excellent spoken English and strong communication skills. - Comfortable communicating with international customers. - Good listening and problem-solving abilities. - Basic computer and MS Office knowledge. - Willingness to work in rotational shifts/night shifts. - Freshers and experienced candidates can apply, depending on process requirements. - Candidates with prior international BPO/voice process experience will have an added advantage. Compensation & Benefits - Salary: Up to ₹6 LPA , depending on experience, communication skills, and interview performance. - 5 days working + 2 rotational weekly offs. - Opportunity to work with international customers. - Performance-based growth opportunities. - Training and career development opportunities. - Attractive incentives/benefits as applicable. Ideal Candidate The ideal candidate should be fluent in English, confident on calls, customer-oriented, and comfortable working in a fast-paced international voice process environment. For Schedule an Interview please connect to - HR Anthony ( 8618775432) or Send your updated resume to - [HIDDEN TEXT] Skills: BPO Hiring, UK Voice, Us Voice Process, Customer Support, International Voice Experience: 0.00-5.00 Years Education: MBBS, Bachelor of Architecture (B.Arch), Bachelor Of Computer Application (B.C.A), Bachelor of Music Education (B.M.E.), Bachelor of Applied Science (BAS), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelor Of Technology (B.Tech/B.E), Bachelor of Business Administration (B.B.A), Bachelors of Law (B.L/L.L.B), Bachelor of Music, Bachelor of Dental Surgery (B.D.S), Bachelor of Commerce (B.Com), Bachelor Of Pharmacy (B.Pharm), Bachelor of Arts (B.A), Bachelor of Health Science, Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Social Work (B.S.W), Bachelor of Interdisciplinary Studies