Senior IT Engineer - End User Support Analyst (L2 IT Support)

Job Description As a Senior End User Support Analyst, you will work within the global IS function to provide support to our colleague for IT systems and assets. Assisting with Installations, upgrades and fixes you will be able to provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software in an enterprise environment as well as a good understanding of network maintenance. Key Responsibilities - Provide L2 IT support for end user compute issues onsite and remotely. - Act as the local liaison between IT and the business - Set up and provide new starters with IT equipment. - Manage IT assets accurately. - Maintain internal user guides, and technical documents - Support New office setup - Setup and Maintenance of the IT infrastructure at basic level. - Providing IT project support as required by the business.