CUSTOMER CARE SPECIALIST

POSITION: CUSTOMER CARE SPECIALIST LOCATION: HARYANA, INDIA Purpose of the job Responsible for handling inbound and outbound calls and all other contact channels and sources, including but not limited to email, chat and social media, in order to provide information, respond to enquiries, resolve requests and record customer feedback in line with established processes and service standards. Ensures a professional, timely and customer-centric experience, and contributes to improving customer sati…