Ent. and Bus. App. Prin. Cnslt.

SAP Ariba Production Support consultant :: 8+ years - Module expertise: One or more of the following Ariba modules: Buying and Invoicing (B&I) SLP Sourcing Contracts - Production Support Activities - Manage requests that relate directly to the operation and functionality of the Production environment - such as addressing a technical problem, rerunning a failed process, fixing orders, or performing other actions to make the environment operate in a manner that supports business users' needs. - Production Support Activities - Monitor daily data loads from SAP ECC into Ariba - User Support Activities - Manage requests for assistance from end users, usually involving questions about the use of the system, one-time requests for system data, or inquiries about the feasibility and impact of system changes. - Interface Failure - Monitor interface failures for Purchase Orders, Receipts, Invoices, Supplier integration - Interface Failure -Work with ERP and interface teams to resolve and reprocess failed transactions - Operational Support Activities - Run weekly / monthly reports to monitor transaction statuses - Operational Support Activities - Create any adhoc reports required by business teams - General Support Activities - Monitor/manage Ariba Administration Email accounts - General Support Activities - Coordinate support activities with other teams such as Security, Basis, interface, OneSource etc - Ticketing tool expertise - Good to have ServiceNow work experience