Security Manager

Job Description Primary Responsibilities Security Operation - Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures - Disseminate all information by the Management to team members - Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively - Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel - Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations - Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness - Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused - Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for; - Pocket books; - Security Desk Occurrence Book; - Gate Passes and Security Passes; - Keys and Key Registers; - Post allocation for hotel and External Security - Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes - Record all activities involving the Department in the Daily Security Report - Provide security coverage for VIP guests - Update Director of Security constantly on all matters of security interest affecting the Hotel and the Department - Always be on-call, including off-duty hours, for any emergency that may arise Team Management - Conduct performance review with the team - Identify and develop team members with potential - Constantly monitor team members’ appearance, attitude and degree of professionalism - Conduct detailed induction programs for new employees - Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business - Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service Other Responsibilities - Be fully conversant with hotel fire & life safety/emergency procedures - Comply with hotel and department policies and procedures at all times - Attend all briefings, meetings and trainings as assigned by management - Report for duty on time wearing clean and complete uniform at all times - Maintain a high standard of personal appearance and hygiene at all times - Perform other reasonable duties assigned by the Management of the Hotel Main Complexity/Critical issues in the Job Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.