Nice CXOne IVR application developers- Getronics

• Day to day development of call flows using Nice CXOne - JAVA. - SQL DB - Cyara automated testing tool - Nuance Mix Design skill set - Visio Tool expertise - Splunk • CICD knowledge and Agile Methodology - Software development includes new projects, maintenance, small changes and diagnostics of operational defects delivered in sprints. - Created test driven development using test cases created by automated testing software (Cyara) - Work collaboratively with both infrastructure and development teams to diagnose production support issues Skills Required: Nice CXOne IVR application development, Conversational AI / Voicebots using Google Dialog flow CX or Omilia Skills: Agile Methodology, Sql Db, Software Development, Java, Automation Testing Experience: 4.00-9.00 Years