Data Science Manager, Payment Performance & Insights

Job Description The Opportunity You will serve as the technical anchor for the newly created Payment Performance & Insights team. Working directly with the VP and other payment leaders, you will be the bridge between complex, raw transactional data and strategic executive decisions. This is a "full-stack" analytical role. You are someone who is equally at ease writing highly optimized SQL and dbt pipelines to transform raw datasets, configuring LookML backends to empower self-serve reporting, and designing rigorous statistical frameworks for pricing, product, and monetization experiments. You will have a massive influence on unlocking the power of our data and accelerating decision velocity. What you’ll do Data Foundations, Modeling & Dashboards - Architect, build and maintain efficient and reliable data products (dbt models, pipelines, Looker explores etc.) that enable data driven decision making. - Partner with Flywire’s centralized Data & Analytics team to build our core payment data assets and to consolidate sources of truth and eliminate fragmented business logic. - You will design the semantic layer so key business KPIs are defined once, governed clearly, and consumed consistently across dashboards and models. - Leverage Gen AI and modern analytics tooling to accelerate data discovery, automate documentation, and optimize pipeline maintenance. Experimentation & Testing - Define and own Flywire’s core payment experimentation methodology, setting standards for sample sizing, statistical power, and significance. - Partner with the Monetization and Experience Product teams to design, implement, and interpret A/B tests on pricing, FX rates, and payer behavior. - Apply advanced statistical techniques to extract the signal from noise in data that can often be highly skewed. Anomaly Detection & First Line of Defense - Develop alerting models to spot anomalies in FX rates, margin shifts, volume mix shifts, card authorization rates, and cost structures. - Build AI-powered automated early warning systems that monitor transactional health across thousands of corridors, scaling our defense systems far beyond manual analysis. Strategic Analysis & Insights - Partner closely with product, engineering, and business to deeply understand their challenges and translate ambiguous business questions into actionable insights. - Link user conversion and drop-off patterns in the payment flow to actual margin impacts that direct product improvement priorities. - Bring proactive and influential product leadership into areas where data-driven decisions and insights are essential for success.