Chief Manager - Credit | Pre-Approved Base Management

Key Responsibilities: - Develop and manage end-to-end strategy for pre-approved offers across lending portfolios. - Analyze customer base and identify potential segments for pre-approved credit offers using internal and bureau data. - Collaborate with Risk, Product, and Analytics teams to define eligibility, credit policy, and offer parameters. - Drive campaign planning and execution in coordination with Marketing, Digital teams. - Monitor performance of Pre Approved Base campaigns (approval rate, activation, profitability, delinquencies). - Work closely with digital and tech teams to automate journey for offer visibility and fulfillment. - Ensure compliance with regulatory and internal policies across all customer communication and campaigns. - Continuously refine targeting logic and improve penetration and engagement through data insights. Job Requirements: - Post Graduate / MBA - 8+ years of experience in banking or financial services, with at least 3 years in managing Pre-Approved Base - Exposure to digital lending journeys and automation tools (Salesforce, Adobe, etc.) - Experience working with Banks, NBFC, Fintech / Credit Bureaus and data providers (e.g., CIBIL, Experian, CRIF) - Strong understanding of retail banking products and customer lifecycle - Hands-on experience with credit underwriting criteria and bureau data - Proficiency in campaign management and performance tracking tools (Excel, SQL, SAS, Power BI, etc.) - Excellent stakeholder management and cross-functional collaboration - Ability to work with large data sets and derive actionable insights Skills: Automation Tools, Financial Services, Ms Excel, Salesforce Experience: 8.00-12.00 Years