Learning Experience Designer

Job Description: - Are you passionate about creating engaging, high-impact learning content that helps customers and partners succeed- At Onit, we're building a modern, AI-forward customer and partner education team to empower organizations to adopt our legal technology solutions with confidence. - As a Learning Experience Designer , you will design and deliver compelling digital learning assets videos, infographics, assessments, and more that drive product adoption and customer success. Key Responsibilities: - Design, script, and produce short-form and long-form video tutorials for customers and partners. - Edit, update, and audit existing courses to ensure accuracy, clarity, and consistency. - Create infographics, one-pagers, and quick reference guides that simplify complex product concepts. - Develop knowledge checks and assessments to measure learning effectiveness. - Collaborate with product managers, subject matter experts, and customer success teams to ensure technical accuracy and learner relevance. - Translate complex SaaS product functionality into clear, concise, and engaging learning content . - Ensure all content reflects Onit s brand tone, voice, and accessibility standards. - Leverage AI-driven tools to accelerate content development and innovate new learning formats. - Continuously improve content based on learner feedback, performance data, and usage analytics. Required Skills: - 4+ years of experience designing and developing learning content for customers and/or partners of SaaS companies. - Familiarity with SaaS product lifecycles, customer onboarding, and adoption best practices. - Demonstrated ability to create engaging video-based learning content using tools such as Camtasia, Articulate 360, or similar platforms . - Strong skills in graphic design and visual communication using tools such as Canva, Figma, or Beautiful.ai. - Experience creating assessments, quizzes, and interactive elements within LMS platforms (e.g., Skilljar or similar). - Excellent writing and editing skills with the ability to make complex topics simple and clear. - Strong project management and collaboration skills; ability to work with distributed teams across time zones. - Exposure to AI-enhanced content tools (e.g., Synthesia, ChatGPT, Clueso) preferred. - Knowledge of accessibility and inclusive design (WCAG standards). - Instructional design or learning experience design certification is a plus. - Knowledge of the legal technology industry is a plus. Skills: camtasia Experience: 4.00-9.00 Years