Directs

- End to end leadership of GCC Distributed Systems (24x7 delivery) - Strong domain knowledge of SAN, NAS (File/Object), SAN switching, and data protection - Server platform administration expertise (Dell / Cisco preferred) - Virtualization platforms: Nutanix AHV and VMware vCenter - Broad OS knowledge across Linux and Windows platforms - ServiceNow operational ownership (Incident, Task, Change, Vulnerability Remediation) - Patch and maintenance planning, scheduling, and execution oversight PLUS Database and Middleware - Workforce, capacity, and resource scheduling across offshore teams - Time sensitive problem solving, escalation handling, and RCA leadership - Strong communication and stakeholder management, including Rally based delivery tracking