Assistant Manager / Manager - Home Loans (Sales)

Key Responsibilities: - Ensure adherence to company policies and procedures. - Optimize branch profitability by controlling costs and improving operational efficiency. - Recruit, train, and develop new sales employees to build a high-performing team. - Resolve customer issues promptly, ensuring overall satisfaction and retention. - Maintain a management style aligned with company best practices. - Provide leadership, motivation, and direction to all employees. - Ensure the availability and quality of home loan products. - Conduct and present employee performance reviews. - Collaborate closely with the store manager to lead the team effectively. - Oversee retail inventory and maintain proper stock levels. - Assist customers as needed to deliver a superior experience. - Organize employee schedules to ensure adequate staffing. - Enforce health, safety, and security protocols. - Maintain consistent standards of customer service. - Motivate staff with a clear focus on the company's mission. - Maintain visual merchandising standards and store cleanliness. - Complete assigned tasks from the general manager efficiently and accurately. - Support the store manager in daily operations as required. Skills: Leadership, Team Management, Organizational Skills, Problem-solving, Customer Service Experience: 4.00-8.00 Years