EOP o9 Supply Planning Expert

**Job Description** **Are You Ready to Make It Happen at Mondelez International?** **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** You provide software and application knowledge to support implementation of the given solutions. **How you will contribute** Company Overview **Mondelez International, Inc.** empowers people to snack right in over 150 countries around the world. We are leading the future of snacking with mouth-watering iconic brands such as Oreo, belVita, LU and Ritz biscuits; Cadbury Dairy Milk, Green & Blacks, Milka and Toblerone chocolate; Philadelphia and Dairylea cheese; and Maynards Bassetts, Trebor and Trident gums. Our more than 80,000 colleagues around the world are key to the success of our business. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. **Mondelez Digital Services** **(MDS)** is the digital arm focused on empowering every aspect of our global organization through excellence in process, technology, and services. This includes investing in growth-enabling solutions as well as systems anchored on right technology and capabilities, powered by better data that serve the needs of our Consumers, Customers, and end-to-end supply chain (procurement to manufacturing, and customer service to logistics). Key Responsibilities + Lead design workshops to document design, leveragingRefModel-driven best practices for design and for non-standard areas, evaluating contextualdesigning. Map the requirements to theRefModeland work with the o9 PMM/Product teams to design the new workflows, ensuring the business processes adhere to the o9 functionality + Develop a comprehensive technical blueprint outlining the architecture of the o9 planning solution, including software, hardware, and network components + Work witho9 DevOps and the Technical Architect toestablishthe tenant landscape and integration design + Proficiencyin architecting and deploying data engineering workflowsutilizinga benchmarkdata integration product.Technicaldatavalidation withdbt,icedq,databricksor similartools.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? + Experience driving daily technical and design direction in o9 + Adapt the dynamic needs of the business and ensure o9 is positioned to driveoptimalbusiness value + Focus on driving o9 across supply chain elements, including across Supply Control, Supply ManagementReview,LPSolverand Integrated Supplier Planning in o9 + Work closely with development teams to ensure the solution is implemented according to the defined architecture and meets business requirements. + Own and manage o9SPproduct roadmap and prioritization of features to be enabled in MDLZ + Document methodologies and ensure best practices are followed for continuous process improvement **More about this role** Knowledge, Experience and Education + 12-15overallyearsofexperience + More than4-5years'experiencewith the o9 platform, including configuration,customization, and integration + TechnicallyhandsonSQL,MySQLtobeabletomanageo9 SSISlayer + Deepextertisein SCS solver setupandstabalization + Technicallyhandsonmathematicalmodels,predictivemodelsdesirablepython&pyspark + Experiencein GIT,Kubernetes,Containerizationwillbeplus + Experiencecodereviews,codepacking,code/batchdependencymanagement &librarymanagement + Largeglobal team management,includinginternalandcontractresources + Familiaroperatinginlargeandcomplexmulti-nationalorganizationstocreatealignmentforher/hisstrategicprioritiesacrossadiverserangeofinternalandexternalstakeholders. Personal and Leadership Skills + Largescaleprogram/deliverymanagement + Patienceandperseverancetopursueresultsdespiteconstraints;comfortablewithambiguity;andconfidently,managesriskanduncertainty;drivenandresultsorientedandholdsselfandothersaccountable. + Highlycollaborativeandtheabilitytoinfluencecross-functionalteamsandworkacrosslevels + Executiondiscipline -followingthrough,settingafocusedstrategicagenda,ensuringthehighestlevelofexcellenceanddeliveringresults + Naturallycurious,withapassionforlearningandfindingnewsolutionsthatenhancebusiness performance. **2. Service Management:** + EnsuresaccomplishmentofSupportServiceLevelObjectivesandKeyPerformanceIndicatorsworkinginpartnershipwithServiceProvidersandSoftwareVendors. + Ensuressupportservicesreadinessfornewmajorreleases/rollouts.SupervisesadequateTransitiontoSupport. + ManageE2Esupportprocesses forallapplicationsunderRTR &PlanningTowers. + Provideongoingsupportto resolve openissuesandcontributeto designimprovements. + Highlevelofcustomersatisfactionmeasuredthroughdirectfeedbackfromstakeholders. + Effectiveweekly/monthlycallwithbusinesspartnersandstakeholders. + E2Eontimecommunicationsonhighseverityissues. + CompliancetogloballyagreedMondelezServiceLevelAgreements-Ensuretechnicalissuesareresolvedeffectivelyandefficientlyincludingescalationasrequiredas perthedefinedMondelezServiceLevelAgreements. + Provide"rootcauseanalysis"todrivesustainableimprovementinoperationalperformance + ChangeandReleaseManagementprocessadherence + Ownuptransformationinitiativesidentifiedbytheglobal team for AMEAregioninthepursuitofBest-In-Classnext-gensupport. + Escalationpointsforincidentsandincidentresolutionfacilitator. + JointlywithPartner,establishes,collaborates,andmonitorsaContinuousImprovementplantoidentifyandremovetheservicedeliverygaps. + Establishesweeklyandmonthlyservicestatusreviewmeetingswithkeystakeholders(Business, ISandServiceProviders) + MonitorsOLAagreements,ensuringseamlessendtoenddeliveryofservices + Performoutofhourssupportduringcriticalincidents. No Relocation support available **Business Unit Summary** **At Mondelez International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.** **We have a rich portfolio of strong brands globally and locally including many household names such as** **_Oreo_** **,** **_belVita_** **and** **_LU_** **biscuits;** **_Cadbury Dairy Milk_** **,** **_Milka_** **and** **_Toblerone_** **chocolate;** **_Sour Patch Kids_** **candy and** **_Trident_** **gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.** **Our 80,000 makers and bakers are located in more** **than 80 countries** **and we sell our products in** **over 150 countries** **around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen-and happen fast.** Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Regular Software & Applications Technology & Digital At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.