Customer Service Executive

Job Summary We are looking for a proactive and customer-obsessed Customer Care Executive to lead our customer support function. The role involves managing day-to-day customer interactions, improving service quality, handling escalations, and building a high-performing customer care team that delivers exceptional customer experiences across all touchpoints. Key Responsibilities Lead, train, and manage the customer care team (calls, emails, WhatsApp, chat, social media). Ensure timely and effecti…