Sr. Client & Team Coordinator

Must Have... Skills and Qualities of a Client & Team Coordinator - Bachelor's degree in Marketing, Communications, Business, or a related field. - 3+ years of experience in client coordination, preferably in an advertising agency, ceramic tiles, or laminate industry. - Strong verbal and written communication skills in English, Hindi, and Gujarati. - Ability to understand client requirements and translate them clearly to the team. - Familiarity with basic design concepts and collaboration in a creative environment. - Organized, detail-oriented, and capable of multitasking under tight deadlines. - Quick problem-solving abilities and a client-centric mindset. - Efficient in time management and handling multiple client accounts simultaneously. - Professional, presentable, and responsive in all client-facing interactions. Role & Responsibilities: - Act as the primary point of contact between clients and internal teams. - Handle and respond to incoming client communication via calls, emails, or messages. - Acknowledge client requests and provide timely updates on project progress and delivery timelines. - Keep clients informed about new services, offers, or updates related to their projects. - Ensure seamless coordination between departments to meet client expectations. - Proactively identify issues and recommend solutions to enhance client satisfaction. - Present challenges and updates to both the team and the client transparently. - Contribute to internal meetings to improve communication flow and project efficiency. - Build long-term client relationships through consistent and professional engagement. - Ensure service quality by aligning client briefs with creative output.