Learning & Development Manager

Job Description Primary Responsibilities - To plan, control, coordinate and participate in the training of the employees of the organization. - Ensure that training develops skills, enhances productivity and quality of work. - Establish orientation, training, developing and evaluating systems for the employees. - To design, develop, plan, administrate and implement an effective and systematic training activities and programs for all levels or staff, resulting in a highly motivated, flexible and multi skilled workforce. - Assess training requirements for the employees and create suitable programs to meet the requirements. - To ensure implementation of an active and efficient Training system for all the departments. - Plan and administer training seminars for the employees in accordance with the policies & procedures. - Ensure to assess the effectiveness of training after every training program conducted. - Ensure to create a positive learning environment - Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. - Keep abreast of the latest information on innovations in trends in Hospitality. People Management - Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service. - Develop and maintain effective relationships with all the departments. - Respond to training related queries by resolving issues in a timely and efficient manner. - Ensure that the team has been trained for all safety provisions. - Ensure that all personnel are kept well informed of department’s objectives and policies. - Motivate and develop team to ensure smooth functioning of the department and promote teamwork. Operational Management - Develop training and development model and determine the training and development needs that link directly to organizational business goals and objectives. - Develop, direct, and evaluate the training programs, as per the requirements. - Evaluate training/instructional materials, teaching aids, and devices in order to fulfill the requirements. - Conduct training needs assessments and recommend training programs. - Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management. - To ensure the smooth and efficient management of the Training Function, ensuring that all the Policies and Procedures outlined in the Operations Manual are strictly adhered to. - To ensure that all training records, and training passports are maintained and updated as and when required. - Ensure optimum service through the effective communication of policies and procedures to all employees. - Promote and manage a positive and productive work environment by working with the management team to provide clear communication and fair and timely training evaluations of the team. - Develop and train the employees on new programs and company initiatives. - To liaise with Schools / Colleges / Universities concerned and arrange the recruitment / selection of the Management and Industrial Trainees.