BMC Remedy ITSM Developer

Position: BMC Remedy ITSM Developer Location: Pune Experience: 5–10 Years Notice Period: 0-15 Days We are looking for an experienced BMC Remedy ITSM Developer to join our team and contribute to the development, enhancement, and support of enterprise ITSM solutions. The ideal candidate should have strong hands-on experience in BMC Remedy development, workflow customization, integrations, and troubleshooting within large-scale enterprise environments. Key Responsibilities: • Design, develop, and support BMC Remedy applications and workflows. • Work on product enhancements, customizations, and bug fixes from design to deployment. • Analyze business requirements and translate them into technical solutions. • Develop and maintain Remedy forms, filters, escalations, active links, and workflows. • Troubleshoot and resolve application issues across multiple environments. • Develop and support integrations using REST and SOAP web services. • Collaborate with architects, product teams, and cross-functional stakeholders. • Participate in testing, deployment, and production support activities. • Ensure solution quality, performance, and scalability. Required Skills: • 5–10 years of experience in BMC Remedy Development. • Strong expertise in Remedy AR System and Workflow Development. • Good understanding of BMC Remedy ITSM Suite. • Experience with Incident, Change, Problem, and Service Request Management modules. • Hands-on experience with integrations using REST and SOAP APIs. • Knowledge of JavaScript and web service development. • Strong troubleshooting and problem-solving skills. • Excellent communication and stakeholder interaction skills. Preferred Skills: • Experience with BMC Helix Platform. • Exposure to Smart IT and Digital Workplace (DWP). • Experience supporting enterprise-scale ITSM environments. If you are passionate about BMC technologies and enjoy solving complex business and technical challenges, we would love to hear from you. Skills:- BMC Remedy, BMC Helix, ITSM, AR System, Workflow Development, Smart IT, Digital Workspace, REST API, SOAP, Javascript, Incident management, Change Management, Problem management, Integration and Application Support