Edge Devices - Opeartion Engineer

Edge Devices - Operations Engineer Job Description: - Experience in IoT Devices working and troubleshooting understanding their E2E capabilities. - Hands on technical troubleshooting, issue investigations for IoT Devices and AWS cloud Platform through close coordination with multiple stakeholders. - Maintain & support network and connectivity devices by acquiring technical expertise. - Understand and improve the monitoring capabilities created through multiple toolsets (AWS CloudWatch, Splunk etc.) - Strong on incident management and adherence to SLAs - Maintain pipelines in GitLab and own the release responsibilities. - Creation and maintenance of Operations documentation. - Work in dynamic Agile environment with DevOps way of working to support global and local business units in complex and cross-technology landscape - Collaborate with Technology leads, development teams, partners, Users and support teams for issue investigation and resolution - Contribute and manage E2E Incident lifecycle and ensure SLA and KPI adherence according to service management practices Education & Experience: - University degree in Information technology, electronics engineering or equivalent - Minimum experience of 3+ years in supporting applications hosted on AWS Cloud Technical skills: - Desired: - Exposure working on IoT devices & Connectivity - Hands-on AWS Cloud operations experience and knowledge of AWS IoT concepts - Maintain GitLab CI/CD pipelines - Working experience on ticketing tool (e.g. ServiceNow) and Jira - DevOps and agile ways of working experience - Nice to have: - Exposure to AWS Services like CloudWatch, Cloud Trail, Cognito, IAM, Lambda, Step-functions, MSK, ECR, ECS, - AWS Technical certifications (preferably SysOps Admin) will be added advantage - Exposure to JavaScript and Scripting languages like Python/Shell - Skills: Incident Management, Gitlab, Java Experience: 0.00-2.00 Years