Technical Product Manager - BPO

We are hiring a highly analytical and technically skilled professional to manage Product Operations, Email Infrastructure, QA Testing, Database Monitoring, and Report Automation. The ideal candidate should be capable of handling cross-functional coordination, ensuring system reliability, improving email deliverability, and supporting product development processes. Requirements Key Responsibilities Product Management Create and manage Product Requirement Documents (PRDs) Define tasks, workflows, and bug reports for development teams Conduct market research and competitor analysis Gather business and technical requirements from stakeholders Coordinate with cross-functional teams including Product, QA, Development, and Operations Ensure timely execution and delivery of product features Email Deliverability & Infrastructure Management Monitor and improve email deliverability performance Manage and optimize email infrastructure systems Perform campaign testing and analyze performance metrics Make data-driven decisions to improve campaign success rates Handle domain reputation monitoring and capacity scaling Monitor sender reputation, bounce rates, spam complaints, and inbox placement QA Testing Perform manual testing for applications and systems Conduct configuration testing and UI testing Execute regression and sanity testing Validate newly developed features and fixed bugs Identify, document, and report issues effectively Coordinate with developers to ensure issue resolution MongoDB & System Configuration Create and maintain MongoDB monitoring queries Update and manage system configurations related to email infrastructure Monitor database performance and operational health Support infrastructure stability and scalability Report Automation Develop automated reports using Python Build dashboards and recurring reporting systems Analyze operational and campaign data for business insights Improve reporting efficiency through automation Required Skills & Qualifications Strong understanding of Product Management processes Experience writing PRDs, bug reports, and task definitions Knowledge of Email Deliverability and Email Infrastructure Management Experience in QA Testing methodologies Hands-on experience with MongoDB Proficiency in Python for automation and reporting Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Ability to work independently in a fast-paced environment