Jr Engineer - Global Customer Service Operations

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Broad outline of the Role - Operational role that works under direct supervision, responsible for day-to-day customer service operations Minimum Qualifications & Experience - Graduate with 1-3 years of experience - CCNA certification required Other Knowledge & Skills - Basic knowledge of CCNA Key Responsibilities - Maintain daily activities and routines. - Ensure SLA are achieved and work proactively to maintain the same.