QA Manager

Description Leadership Responsibilities - Build, mentor, and develop high-performing QA teams. - Manage team capacity planning, hiring, and performance management. - Define testing goals, KPIs, and delivery objectives. - Drive automation adoption and test process improvements. - Ensure effective stakeholder communication and status reporting. - Support organizational quality transformation initiatives. Responsibilities Preferred Skills - Experience with performance testing tools such as JMeter or LoadRunner. - Knowledge of cloud platforms including Azure, AWS, or GCP. - Experience in DevOps and Continuous Testing environments. - Understanding of AI-driven testing tools and Quality Engineering practices. - Experience in Retail, eCommerce, POS, OMS, or Supply Chain domains. Qualifications Qualifications - Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. - ISTQB Advanced Level, Certified Scrum Master (CSM), or relevant QA certifications preferred. Key Competencies - Strong leadership and people management skills. - Excellent stakeholder and client management abilities. - Strategic thinking and decision-making capabilities. - Strong analytical and problem-solving skills. - Excellent communication and presentation skills. - Ability to manage multiple projects and priorities in a fast-paced environment. Nice to Have - Experience leading enterprise-scale QA transformations. - Exposure to AI-powered testing solutions and quality analytics. - Experience managing globally distributed teams. - Strong background in Retail and Digital Commerce platforms.