Network Manager - Bengaluru

Join [24]7.ai as a Network Manager Role Overview: We are seeking a skilled Network Manager to oversee day-to-day network operations, ensure performance excellence, and manage critical incidents. You will be responsible for leading a team, managing key operational metrics, and driving network improvements. This is a strategic role requiring hands-on technical expertise and leadership. Key Responsibilities: - Operational Leadership: Supervise operational KPIs, SLAs, and KRAs, ensuring daily objectives are met. - Incident Management: Lead efforts to troubleshoot and resolve critical network incidents, working with your team to drive corrective and preventive actions. - Project Roadmaps: Develop business requirements and roadmaps for critical projects, ensuring high-performance outcomes. - Vendor Interaction: Participate in discussions with vendors (Cisco, Juniper, Palo Alto, Google, Telcos) to enhance network performance and resolve issues. - Escalation Point: Act as a point of escalation for complex incidents and ensure prompt resolutions. - Network Design & Architecture: Collaborate with architects to provide solutions for network design and implementation (LLD, HLD). - Security & Compliance: Drive vulnerability remediations, manage security audit points, and ensure compliance with regulations. - Documentation Improvement: Contribute to enhancing HLD, LLD, and SOP documentation to standardize processes. - Continuous Improvement: Work on driving continual technical and process improvements to optimize network operations. - Client Interface: Interface with [24]7 clients to understand their requirements and offer tailored network solutions. Key Requirements: - Experience: 11+ years in networking with proven operational management experience. - Technical Expertise: In-depth knowledge of WAN, LAN, Wi-Fi, firewalls, VPN, F5, routing & switching, as well as experience in network design (HLD, LLD). - Escalation Management: Ability to handle L3 escalated issues technically and with a business-oriented approach. - Security & Audit: Experience in handling security audits and remediating network vulnerabilities. - Vendor Management: Proficient in vendor relationship management and project collaboration. - Networking Skills: Strong knowledge of Nexus switches , BGP, OSPF, MPLS , Cisco SDWAN , Palo Alto , and Juniper firewalls. - ITIL & Process Knowledge: Strong ITIL knowledge and a focus on continual improvement in network operations. - Educational Qualification: Any graduate, with a strong background in networking and IT infrastructure management. Why Join Us - Leadership Opportunities: Lead a high-performance team and drive network infrastructure innovation. - Collaborative Environment: Work with global teams and vendors to solve complex network challenges. - Continuous Growth: Contribute to cutting-edge projects and further your career in the networking domain. Become a key player at [24]7.ai and help shape the future of network management! Skills: Palo Alto, Cisco, Routing, Switching, Sdwan Experience: 15.00-20.00 Years