Project manager (Unified Communications)

We are seeking an experienced Project Manager – Unified Communications with a strong technical background in Cisco Unified Communications Manager (CUCM), Cisco ISR (Voice Gateways), and Oracle SBC . The ideal candidate should have extensive experience managing large-scale IT projects, global voice carrier integrations, and ITIL processes within a large enterprise environment. Key Responsibilities: - Lead Unified Communications (UC) projects , ensuring smooth integration and implementation. - Oversee the design and deployment of Cisco UC technologies, SIP PSTN services, and voice gateways . - Collaborate with global/regional voice carriers for seamless service delivery. - Manage IT projects using industry best practices and methodologies. - Ensure compliance with ITIL processes (Change, Incident, and Problem Management). - Work with cross-functional teams , including network, security, and media recording teams, to optimize UC solutions. - Drive audit, risk, and compliance initiatives related to IT and UC infrastructure. - Act as the primary stakeholder liaison , ensuring clear communication and alignment with business goals. Technical Requirements: - Strong expertise in Cisco UC (CUCM, ISR Voice Gateways), Oracle SBC, and SIP PSTN services . - Experience with network security, firewalls, and media recording technologies . - Familiarity with ServiceNow ITSM platform (preferred). - ITIL certification or extensive experience in ITIL processes. - Excellent communication and stakeholder management skills . Join us and lead innovative Unified Communications projects in a global enterprise environment! Skills: Voice Gateways, Cisco, Unified Communications, Itil, Project Management Experience: 10.00-15.00 Years