Sr. Manager - Lean Digital Transformation 4D

Sr. Manager - Lean Digital Transformation Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description • Create a roadmap for driving lean digital transformation and process improvement for the client’s core and enterprise operations • Create Point of Views and Art of the Possible by assessing operations from the lens of Digital, Analytics and Process Re-engineering/re-imagination • Lead digital led transformation Projects for the business, individually complete 2-3 high impact projects per year per guidelines for certification • Program management – involving cross-functional teams and multiple project leads for timely delivery of results • Lead and Implement business process management system for new clients • Drive Lean Digital Transformation DNA - training, testing & certification, lead any other analytics and productivity initiatives that come up • Coach & Mentor Project Owners and Team Members in DMAIC and Lean projects • Partner with operating teams in delivering key SLAs, productivity commitments, risk mitigation, etc. • Establish a governance framework and steer continuous improvement conversations with clients/internal partner • Develop and implement automation strategies to streamline workflows; • Lead and manage a team of automation professionals to ensure successful project delivery; • Collaborate with cross-functional teams to identify automation opportunities and drive transformation initiatives; • Evaluate and select appropriate automation technologies to meet business requirements; • Monitor and optimize automated processes to maximize efficiency and minimize errors; • Provide technical expertise and guidance on automation best practices; • Communicate with senior management to report on automation performance and ROI. Qualifications Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications ITIL Foundation Certificate in IT Service Management - AxelosAxelos Required Skills AI/ML Ops, Artificial Intelligence (AI), Automated Machine Learning (AutoML), CI/CD, Continuous Delivery, Lean Six Sigma (LSS) Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Lean Digital Transformation Remote Type - Office Work Shift - Rotating (India) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.