Customer Success - Team Lead

Customer Success - Team Lead Location: Lower Parel, Mumbai, India Experience: 7 –12 years Role & Responsibilities · Develop an intimate understanding of your customers’ businesses . Lead a Team of 2-3 CSMs · Develop a network of champions within each account through education, coaching and strong influencing skills · Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert and help them in creating marketing strategy & user lifecycle journey ·…