AM-IT & ERP(SAP)

Job Description – Assistant Manager/Deputy Manager- IT & ERP(SAP) Department: Information Technology (IT) Location: Gurugram Experience: 7–12 Years Qualification: B.E./B.Tech (IT/Computer Science), MCA, or equivalent Role Summary Incumbent will be responsible for managing the organization's existing SAP system while coordinating with the SAP module partner to ensure smooth transition and business continuity. The role will oversee IT infrastructure, ERP administration, user support, system security, and business process optimization. Key Responsibilities - Manage and support the existing ERP (SAP, Tally) system to ensure uninterrupted business operations. - Coordinate with SAP consultants and internal stakeholders during the SAP rollout and provide business support as required. - Analyze business requirements and recommend IT-enabled process improvements. - Provide functional support and coordinate issue resolution across Sales, Purchase, Production, Quality, Finance, and Stores. - Manage ERP master data including price lists, discount structures, GST configurations, and financial document numbering. - Coordinate ERP integrations with statutory systems such as e-Invoicing and e-Way Bill. - Monitor ERP performance and ensure timely resolution of system issues. - Prepare MIS reports and support management with business analytics. - Administer user access, authorization matrix, and license compliance for ERP applications. - Coordinate with external vendors for ERP enhancements, maintenance, and technical support. - Manage IT infrastructure including servers, network, firewall, data security, and system availability. - Administer Microsoft 365 services, email solutions, and end-user IT support. - Lead and guide the IT support team to ensure timely resolution of user requests. - Maintain IT documentation, SOPs, and system governance standards. Desired Skills - 5–8 years of experience in SAP (SD Module) administration and IT operations, preferably in a Automotive/ manufacturing environment. - Must have working exposure to SAP S/4 HANA/ECC. - Knowledge of business processes across Sales, Purchase, Production, Quality, Inventory, and Finance. - Understanding of GST, e-Invoicing, and e-Way Bill integrations. - Experience in IT infrastructure, network administration, firewall management, and Microsoft 365. - Strong coordination, analytical, problem-solving, and stakeholder management skills. - Good communication and team management capabilities.