Product Manager (AI-first) (3 - 5 Years)

Product Manager (AI-first) Role Summary Swivl is looking for a Product Manager who can independently drive AI-first product development from identifying opportunities to shipping measurable business outcomes. This role is for someone who can operate in ambiguity, cut through noise, and use AI as a core product capability, not just a productivity tool. What You’ll Own End-to-End Ownership - Own problems from discovery to delivery and measurable impact - Define what to build, why it matters, and how success will be measured - Operate with minimal oversight in a fast-moving environment AI-Driven Product Development - Identify high-impact opportunities where AI improves real customer workflows - Design and ship AI-powered features (automation, copilots, insights) that drive tangible outcomes - Use tools like Claude for: - Research and insight synthesis - Rapid prototyping and iteration - Validating ideas before full-scale development Outcome-Driven Execution - Define success metrics before building - Prioritize based on ROI, scalability, and customer impact - not effort or noise - Ship fast, learn from data, and iterate continuously Customer & Problem Understanding - Work closely with customers, sales, and support to uncover real problems - Convert ambiguous inputs into clear, structured opportunities Operating in Ambiguity - Make decisions with incomplete information and in chaos situation - Navigate changing priorities and conflicting inputs without slowing down Team Contribution - Guide APMs and junior PMs when needed - Bring clarity and structure without introducing unnecessary process What We’re Looking For - 3–5 years of Product Management experience (B2B SaaS preferred) - Proven track record of shipping AI-powered features with measurable impact - Strong ability to use AI for problem-solving and decision-making, not just execution - Experience in CRM, scheduling, invoicing, or workflow-driven products is preferable - Ability to write clear PRDs, user flows, and edge cases - Strong prioritisation - focuses on what drives outcomes, not activity - Demonstrated ability to ship quickly in fast-paced environments - High ownership - can operate independently with minimal guidance - Experience mentoring or guiding junior team members Good to have - Technical understanding of APIs, integrations, and system design - Experience in early-stage or fast-scaling SaaS startups Powered by JazzHR