Senior Operations Analyst

Job Title Operations Analyst Client Management Job Location Coimbatore In Office Type Full time Shift 2pm 10pm Working Days Monday Saturday Salary Rs 22 000 Rs 25 000 About the Company FittyMe is an online Health Wellness company We are committed On a mission to empower individual of all ages to adapt and follow healthy lifestyle As a startup we are seeking a dedicated and committed Operations Analyst preferably English speaking About the Role An Operations Analyst who works closely with clients to understand their operational requirements analyze business processes provide datadriven insights and ensure smooth service delivery The role involves coordinating with internal teams resolving operational issues and maintaining strong client relationships to improve efficiency and customer satisfaction Key Responsibilities Act as the primary point of contact for assigned clients Understand client requirements and translate them into operational solutions Analyze operational data and prepare performance reports Provide operational support and coordinate with US clients across different time zones including early morning and latenight working hours Coordinate with crossfunctional teams to resolve client concerns Coordinate with internal team and leads for trial service Support onboarding and implementation of new clients Key Skills Client relationship managementData analysis and reportingAdvanced Excel and reporting toolsCommunication and presentation skillsBachelors DegreeRequirements Bachelors Required English CommunicationExperience Operations Analyst 2 years of experience in Service Providing SectorsPay 22 000 00 25 000 00 per month Work Location In person