Integration Engineer

ServiceNow ITOM & Kafka Integration Engineer Bangalore, India Hybrid Build Event-Driven Monitoring & Observability at Enterprise Scale We are looking for an experienced ServiceNow ITOM & Kafka Integration Engineer to design, implement and optimize enterprise event management, monitoring and observability solutions. This is a hands-on engineering role focused on integrating ServiceNow ITOM Event Management with enterprise monitoring platforms and Confluent Kafka , enabling reliable real-time event ingestion, processing, correlation and business service visibility. You'll work across ServiceNow, event streaming and observability ecosystems within a complex enterprise environment. What You'll Do - Design, develop and support integrations between ServiceNow ITOM and enterprise monitoring platforms. - Configure, maintain and optimize Kafka topics, partitions and consumer groups . - Build integrations using REST APIs, Webhooks and ServiceNow IntegrationHub . - Develop and support event-driven architectures and real-time streaming solutions . - Implement event ingestion, correlation, alert management and operational optimization. - Integrate ServiceNow with monitoring and observability platforms such as Dynatrace, SolarWinds, Azure Monitor, Aternity and ThousandEyes . - Support CMDB, Service Mapping and CSDM alignment. - Develop reusable integration components, patterns and technical standards. - Troubleshoot complex integration and platform issues. - Collaborate with Infrastructure, Platform, Operations and vendor teams. - Contribute to Agile and DevOps delivery and platform governance. What We're Looking For Strong hands-on experience with ServiceNow ITOM . Hands-on experience with ServiceNow Event Management — mandatory . Strong experience with Confluent Kafka administration and operations . Experience designing or supporting event-driven architectures and real-time data streaming . Experience configuring Kafka topics, partitions and consumer groups . Experience with Kafka Connect and connectors . Experience developing Kafka producers and consumers . Integration experience using REST APIs, Webhooks and IntegrationHub . Development or scripting experience with Python, Java or equivalent technologies . Strong understanding of event ingestion, correlation, transformation and alert lifecycle management. Experience with CMDB and Service Mapping and understanding of CSDM . Experience working with enterprise monitoring and observability technologies. Nice to Have Avro and/or Protobuf schema management. Kubernetes and Docker. Microsoft Azure. Experience within large enterprise and multi-vendor environments. Experience establishing governance, technical standards and reusable integration patterns. Agile and DevOps delivery experience. Interested? If you combine strong ServiceNow ITOM Event Management expertise with hands-on Kafka and enterprise integration experience , we'd like to hear from you. Apply today with your updated CV.