Business Coordinator

Key Responsibilities · Manage the Sales Head’s calendar, schedule meetings, resolve conflicts, and ensure agendas and supporting documents are shared in advance. · Attend key internal meetings, prepare structured Minutes of Meeting, record decisions, owners, and timelines, and circulate MOMs promptly. · Maintain action trackers and follow up with Regional Heads, Sales Managers, and internal stakeholders for closure of agreed actions. · Coordinate periodic sales, regional, forecast, pipeline, and business review meetings. · Prepare and update sales dashboards covering targets, bookings, revenue, gross margin, pipeline, forecasts, collections, and other agreed metrics. · Consolidate information from multiple stakeholders, validate data, and highlight gaps, delays, risks, and exceptions to the Sales Head. · Create professional presentations for monthly and quarterly reviews, planning meetings, leadership discussions, and strategic initiatives. · Maintain an organised repository of MOMs, dashboards, presentations, trackers, and key sales documents with appropriate confidentiality. · Coordinate with Finance, Commercial, Marketing, Presales, Technology, Service Delivery, HR, and other functions on sales-related actions. Key Performance Indicators · Timely circulation of MOMs and closure tracking of action items. · Accuracy and on-time submission of dashboards, reports, and presentations. · Adherence to sales review calendars and timely receipt of stakeholder updates. · Reduction in overdue actions, reporting gaps, and data discrepancies. · Quality and usefulness of information provided to the Sales Head. Requirements Qualification and Experience · Bachelor’s degree in Business Administration, Commerce, Management, or a related field; MBA will be preferred. · 3-6 years of experience in business coordination, sales coordination, sales operations, management reporting, or executive support. · Experience working with senior sales or business leadership will be preferred. · Experience in IT infrastructure, technology, system integration, or B2B sales will be an advantage. Required Skills · Advanced proficiency in Microsoft Excel and PowerPoint; knowledge of Power BI or Zoho Analytics is an advantage. · Strong coordination, follow-up, communication, and stakeholder management skills. · Ability to analyse data, identify exceptions, and present information clearly. · High attention to detail, ownership, confidentiality, and ability to manage multiple deadlines. · Confidence to follow up firmly and professionally with senior stakeholders.