Technical Support Engineer

Educational Qualification: Graduate, Technical Graduate Experience: 3+ Years of experience as Technical Support Engineer Job Description: - Install, configure, and maintain computer hardware, operating systems, and software applications. - Monitor and maintain computer systems, networks, and infrastructure to ensure optimal performance. - Troubleshoot and resolve hardware, software, and network issues efficiently. - Respond to technical issues and support requests within agreed SLA timelines. - Prioritize and manage multiple open cases simultaneously to ensure timely resolution. - Test, evaluate, and recommend new technologies and solutions to improve system efficiency. Skills: Hardware Installation, Network Troubleshooting, System Monitoring, Problem Solving, Technology Evaluation Experience: 3.00-8.00 Years