WAF & SSLO

- Provide Level 2 operational support for F5 BIG-IP systems, specifically for WAF (ASM) and SSL Orchestrator (SSLO) modules. - Monitor F5 platforms for performance, availability, and security events, responding to alerts and service-desk tickets in line with established SLAs. - Analyze and resolve security incidents related to web applications and SSL/TLS traffic, performing first-pass diagnostics and fixing routine issues. - Escalate complex or high-severity issues to the L3 engineering team and F5 Technical Assistance Center (TAC) as required. - Manage and deploy Web Application Firewall (WAF) policies and security policies, including managing exceptions and performing policy tuning. - Perform configuration changes and updates on F5 SSL Orchestrator for decrypting, inspecting, and re-encrypting SSL/TLS traffic. - Implement standard configurations for new applications and services as per design guidelines and bank policies. - Develop and maintain Standard Operating Procedures (SOPs), runbooks, and a knowledge base for incident resolution. - Lead the troubleshooting efforts for security incidents, providing accurate root cause analysis (RCA). - Ensure that F5 WAF and SSLO configurations are compliant with the bank's security policies and regulatory requirements. - Shall analyze incidents & identify root causes and act for containment and remediation. - Shall co-ordinate with the different departments/stakeholders for incident analysis and remedial action. - Provides engineering analysis and architectural design of technical solutions. Skills: Asm, F5, Waf, Ltm Experience: 5.00-10.00 Years