Oracle Channel Revenue Management (CHRM)

Job Title: Oracle Channel Revenue Management (CHRM) / Order Management (OM) Functional Consultant Designation: Senior Associate Experience: 5–7 Years Job Summary experienced Oracle Channel Revenue Management (CHRM) / Order Management (OM) Functional Consultant with strong expertise in Oracle Fusion Cloud Trade Management and Order-to-Cash (O2C) processes. The ideal candidate will have hands-on experience in designing, implementing, and supporting Customer Programs, Supplier Programs, Claims & Deductions , and integrating these processes with Order Management, Pricing, and Accounts Receivable . Key Responsibilities Customer Programs (Incentives & Filebacks) - Gather, analyze, and document business requirements for customer incentive and rebate programs. - Configure customer trade programs including: - Customer Rebates - Volume Incentives - Lump Sum Offers - Accrual Programs - Off-Invoice Promotions - Scan-Based Offers - Design and implement Chargebacks and Fileback (Resale) processes. - Configure trade fund budgets, accruals, fund allocation, and liability management. - Ensure customer incentive programs comply with pricing and revenue recognition policies. Supplier Programs - Configure Supplier Rebates and Ship-and-Debit programs. - Implement supplier claim submission, validation, approval, and settlement workflows. - Perform supplier accrual reconciliation and adjustment activities. - Support cost recovery and distributor margin protection initiatives. Claims & Deductions - Configure: - Customer Claims - Deductions - Overpayments - Non-Invoice Deductions - Design deduction validation, dispute handling, and settlement processes. - Configure Credit Memo, Debit Memo, Chargeback, and Write-Off processes. - Improve deduction aging and automate claim resolution workflows. Order Management (OM) Integration - Configure and support Oracle Order Management throughout the complete Order-to-Cash (O2C) lifecycle. - Integrate Order Management with: - Oracle Pricing - Oracle Accounts Receivable (AR) - Oracle Channel Revenue Management - Troubleshoot order, pricing, accrual, and claim integration issues. - Ensure accurate downstream accounting and financial postings. Project Delivery & Support - Conduct business workshops and requirement gathering sessions. - Prepare: - Functional Design Documents (FDD) - Configuration Documents (BR100) - Functional Specifications - Test Scripts - Support SIT, UAT, Data Migration, Cutover, Go-Live, and Hypercare activities. - Provide production support, incident resolution, root cause analysis, and continuous process improvements. - Coordinate with technical teams for customizations, reports, interfaces, and extensions. Required Skills - 5–7 years of Oracle Fusion Cloud Functional Consulting experience. - Strong expertise in: - Oracle Channel Revenue Management (CHRM) - Oracle Order Management (OM) - Oracle Trade Management - Hands-on experience in: - Customer Programs - Supplier Programs - Claims & Deductions - Rebates - Accruals - Chargebacks - Filebacks - Ship-and-Debit - Strong understanding of the complete Order-to-Cash (O2C) process. - Experience integrating Oracle OM with: - Oracle Pricing - Oracle Accounts Receivable (AR) - Oracle Channel Revenue Management - Experience in full lifecycle implementations, rollouts, upgrades, and AMS support. - Expertise in preparing Functional Specifications, Configuration Documents, and Test Scripts. - Excellent stakeholder management, communication, and analytical skills. Skills:- CHRM and Order management