Jr. Technical Support Engineer

Educational Qualification: Graduate, Technical Graduate Experience: 1+ Years of experience as Jr. Technical Support Engineer - Monitor and maintain computer systems and networks to ensure optimal performance. - Respond to technical issues and support requests within agreed time limits. - Assist in troubleshooting and resolving hardware, software, and network problems. - Collaborate with senior technical staff to escalate and resolve complex issues. - Maintain records of reported issues and their resolutions. - Contribute to improving technical support processes and documentation. Skills: Software Support, System Monitoring, Hardware Support, Network Maintenance, Troubleshooting Experience: 1.00-3.00 Years