People & Culture Manager

Job Description 1. Knowledge and Ability - To maintain an effective recruitment procedure to obtain the best talent in the marketplace at competitive, but responsible remuneration packages. - Ensure high quality procedures are in place, which are in line with legislative and company policy governing all the sub-functions of Human Resource Management. - Adhere to the Standard Operating Procedures & ensure the same by the security team. - Develop and implement contemporary recruitment methods to attract top quality candidates appropriate to the position and company needs - Provide coaching and mentoring to the team in order to improve operative efficiency. - Any matter which may effect the interests of Raffles Jaipur should be brought to the attention of the Management. - Assist the Director Of Talent & Culture to develop an annual and long-term Talent & Culture plan that identifies the organization’s Human Resources agenda as a component of the organizations overall Strategic Plan. - Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees. 2. Service - Foster Raffles Values; Authenticity, Humility, Excellence, Generosity, Graciousness, Stewardship - Internalize Raffles Brand personality; Charismatic, Cultured, Charming, Warm, Witty, Joyful - Treat every employee with respect and make them feel valued - Create relationship with employees that is based on open and sincere communication which leads to building long lasting trustful relationships - Go extra mile to make sure every guest needs are not just met, but exceeded. - Assist and support team members and other departments in order to ensure a smooth operation - Hire the right talent in the right position and ensure that existing talents are retained to have employees who exhibit higher engagement - Save cost and time by following innovative practices and implementing them to existing processes for adapting changing conditions - Never fail the Top 5 Service Excellence - Look at me - Smile at me - Talk to me - Listen to me - Thank me 3. Operations - Design methods for continuous improvement in the delivery of services by soliciting internal and external feedback, using best practice models and organizational goals. - To ensure that all Staff In-House Rules and Regulations are communicated, enforced, and reviewed annually. - Assist the Director of Talent & Culture to perform the various activities of the department, in the following ways: - Responsible for Maintaining and updating employee records, legal documents, policies and procedures and other personnel matters. - Prepare and submit periodic personnel reports such as turnover, personnel inventories and recruitment. - Analyze the manpower requirement and recommend selection activities to meet the requirement. - Monitor present and future trends of local industry situation, legislation and recommend appropriate action. - Regularly inspect staff restaurant, locker rooms and locker and other facilities to ensure they are well operated and maintained. 4. Leadership - Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness. - Self-confidence, motivation, drive, and tenacity. - Ability to accept responsibility. - Ability to think strategically, inductively, and creatively. - And the propensity to recognize and acknowledge other peoples’ ideas 5.Values - Authenticity - Humility - Excellence - Generosity - Graciousness - Stewardship