Delivery Manager I

Role description Job Title: Technical Delivery Manager Experience Range: 12–18+ Years Hiring Location: Trivandrum/Kochi Must-Have Skills - Technical Delivery Management - Agile Scrum Delivery - Production Support Management - Fixed-Price Project Delivery - Managed Services Delivery - Java/J2EE (hands-on earlier in career) - Cloud Platforms (AWS/Azure/GCP) - Microservices Architecture - Kubernetes & Containerization - APIs & Integration Platforms - DevOps & CI/CD - Delivery Governance - Risk & Dependency Management - Stakeholder Management - Financial Management (P&L Ownership) - Margin Optimization - EBITDA Improvement - Resource Planning & Forecasting - Automation Initiatives - AI-led Transformation - Team Leadership & People Management Good-to-Have Skills - Telecom Domain - Digital Platforms - Enterprise Applications - Cloud Transformation Programs - SRE (Site Reliability Engineering) - Observability - AIOps - Platform Engineering - Offshore Delivery Center Management - Global Team Management Mandatory Experience - 12–18+ years of IT experience - Strong software engineering background with prior hands-on Java development experience - Experience managing Agile Development and Production Support engagements - Experience delivering Fixed-Price and Milestone-Based Projects - Experience managing Managed Services engagements - Experience driving Automation and AI Transformation initiatives - Strong financial ownership including P&L, Revenue, Margin, Utilization, and Forecasting - Experience leading large cross-functional teams Preferred Certifications - Scrum Certification (CSM/PSM) - Agile Certifications - PMP/PRINCE2 - Cloud Certifications (AWS/Azure/GCP) - ITIL Industry Experience - Telecom - Digital Platforms - Enterprise Applications - Cloud Transformation Key Responsibilities - Lead end-to-end Agile Development and Production Support engagements. - Manage fixed-price programs with ownership of delivery, quality, schedule, and financial outcomes. - Drive automation, AI adoption, and operational excellence initiatives. - Lead cloud-native, microservices, Kubernetes, and DevOps-based delivery programs. - Manage project financials, profitability, EBITDA improvement, and resource planning. - Build and mentor high-performing engineering and support teams. - Establish SRE, observability, and reliability engineering practices. - Engage with executive stakeholders and customers to ensure successful outcomes. Skills delivery management,java,production support,technical delivery management, About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.