DialogFlow CX Engineer

Job Description Miratech is looking for a Google DialogFlow Engineer (Python) to join the Bot Development team and help build next-generation conversational AI solutions across cloud platforms. In this role, you will design, develop, and enhance intelligent chatbots and voice bots using Google Cloud Platform technologies, with a strong focus on Dialogflow CX and its LLM-powered Playbooks capabilities. You will contribute to delivering scalable, high-performance conversational experiences through advanced AI capabilities, backend integrations, and modern cloud-native architectures. Responsibilities: - Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, Dialogflow CX - Craft clean, efficient, and maintainable code adhering to industry best practices and standards. - Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem. - Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations. - Leverage natural language processing (NLP), LLM and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs. - Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions. - Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement. - Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development.