Head of Operations

What You ll Be Doing Executive Support - Act as a strategic advisor to the leadership team, providing insights and recommendations for improving operations. - Provide administrative executive support for executives in the US, including calendar management, strategic project governance, event organizing, etc. - Act as the office leader and 'right hand' to the executive team, providing detailed support on sensitive matters and ensuring alignment in decision-making. Office Operational Oversight: - Oversee the day-to-day operations of the office, ensuring smooth operation and effective management of company resources. - Ensure that transportation and facilities are properly managed in alignment with the needs of the business and North America Support team. - Ensure daily operations align with company policies, values and culture Internal Communications: - Serve as a key point of contact between senior executives and employees, ensuring clear and timely communication. - Draft and disseminate internal communications, such as updates on company or office policies, objectives, and initiatives. Problem-Solving Decision Support: - Act as point of escalation and final decision maker for office related issues based on the data, available resources, and business needs. Budgeting Financial Management: - Oversee budget management for office operations, ensuring spending aligns with financial goals. - Manage resource allocation, ensuring cost control while maintaining operational efficiency. Stakeholder Change Management: - Foster relationships with key internal and external stakeholders, ensuring strong partnerships and effective collaboration - Lead change initiatives within the office, ensuring that all stakeholders are engaged and informed during transitions. - Manage the impact of organizational changes on employees, supporting them through transitions to maintain productivity and morale. Desired Traits - Leadership and people management skills. - Strong project management and organizational skills, with experience handling multiple projects at once. - High-level strategic thinking, capable of identifying opportunities and risks. - Excellent communication, both in writing and in presentations. - Experience in resource management and financial oversight. Skills: Data Analysis, Supply Chain Management, Process Optimization, operational strategy, Project Management Experience: 7.00-11.00 Years