Field Engineer-UAV Operations

- Conduct field trials, demonstrations, and Acceptance Test Procedures (ATPs) for UAV systems and associated equipment. - Ensure system readiness, including hardware, software, accessories, and all required documentation prior to field deployment. - Execute testing activities in coordination with Customer Field Teams (CFT) for non-standard trials and special operational requirements. - Conduct user training programs on system operation, maintenance, and best practices. - Deliver online End User Equipment Certification (EUEC) and refresher training sessions as required. - Analyze and close Root Cause Analysis (RCA) tickets related to operator errors, ensuring proper corrective actions and user guidance. - Coordinate with R&D and Quality Assurance (QA) teams for troubleshooting, issue resolution, and implementation of corrective actions. - Capture and submit product feedback, observations, and improvement recommendations arising from field activities. - Maintain and submit field reports, test records, flight logs, training records, and other relevant documentation in a timely manner. - Ensure strict adherence to safety guidelines, regulatory requirements, and Standard Operating Procedures (SOPs) during all field operations. - Support customers during deployment, testing, and operational phases to ensure successful system utilization. - Travel to customer locations as required for trials, training, ATPs, and technical support activities. Powered by Webbtree