Salesforce Sales Planning / Enterprise Territory Management (ETM) Architect

This is a remote position. Salesforce Sales Planning / Enterprise Territory Management (ETM) Architect Level : Architect Experience :10+ years Salesforce, incl. 3+ years hands-on ETM / Sales Planning architecture Location &engagement: Onshore / hybrid; close collaboration with territory, sales-ops and integration teams Reports to Solution Architect / Program Team Architecture Role summary Architect, own and stabilize customer Enterprise Territory Management and Sales Planning foundation — territory model, account and user alignment, hierarchy and quota planning — and guarantee the integrity of the territory → quota → SPIFF cascade that drives compensation accuracy, removing the program’s current reliance on Salesforce Professional Services for ETM. Key responsibilities • Own the ETM solution: account-to-territory and user-to-territory alignment, customer alignment, territory hierarchy and optimization across US & Canada operating models. • Own Sales Planning: quota planning, target setting, go-to-market and territory scenarios, and segmentation. • Guarantee downstream integrity — ensure territory and quota changes propagate correctly to SPIFF and reporting, and design validation for alignment cascades. • Govern the ETM / CRMA / MuleSoft data flow (JDE / ODS / Snowflake → CRMA → ETM → SPIFF) and the quality of alignment data. • Define territory and compensation data models, effective-dating and reconciliation; establish the release and environment strategy for territory changes. • Reduce single-point and SME dependency — mentor, cross-skill and document the territory model and runbooks. Must-have qualifications • 10+ years Salesforce with 3+ years hands-on Enterprise Territory Management and Sales Planning architecture. • Deep territory-alignment and quota modeling; strong command of the Salesforce data model and CRMA; effective-dated territory data. • Working understanding of integration (MuleSoft) and downstream ICM / SPIFF impact. • Experience on large, multi-LOB and multi-country Salesforce SPM programs. Preferred • Salesforce Application or System Architect certification; ETM / Sales Cloud certifications. • Medical-device or pharma; JDE / Oracle Data Warehouse source-system integration experience.