Senior Process Associate

Key Responsibilities: - Claims Management: - Process and manage employee benefits claims efficiently and accurately. - Review and assess claims documentation to ensure compliance with policy terms and conditions. - Liaise with clients, insurance providers, and internal teams to resolve claims-related inquiries and issues. - Client Communication: - Serve as the primary point of contact for clients regarding claims inquiries and updates. - Provide timely and clear communication to clients about the status of their claims. - Educate clients on the claims process and employee benefits policies. - Documentation and Reporting: - Maintain accurate records of all claims transactions and communications. - Prepare and submit reports on claims activity and trends to management. - Ensure all documentation is compliant with regulatory requirements and company policies. Skills: Documentation, Communication Skills, Reporting, Client Communication, Claims Management Experience: 2.00-4.00 Years