Citrix Admin

Key Responsibilities - Lead and manage Citrix VDI operations across cloud and on prem environments ensuring high availability, scalability, and performance. - Act as the technical SME and escalation point for complex Citrix, VDI, and EUC issues. - Design, implement, and optimize Citrix Virtual Apps and Desktops architecture. - Perform advanced Citrix administration, including environment tuning, upgrades, and capacity planning. - Lead Citrix NetScaler (ADC) configuration, monitoring, and troubleshooting for secure and optimized access. - Oversee Microsoft Active Directory administration (GPOs, access controls, identity integration). - Drive Cloud based Virtual Desktop Infrastructure (VDI) strategy and adoption. - Manage and support Hyper V servers and underlying virtualization infrastructure. - Lead Citrix XenServer and server virtualization initiatives as per enterprise standards. - Monitor VDI platforms using Virtuadesk or equivalent monitoring tools and proactively mitigate risks. - Provide infrastructure consulting inputs for new initiatives, transformations, and optimization programs. - Coordinate with PMO, WMG, security, and compliance teams to align delivery with governance requirements. - Ensure adherence to ITIL processes, including incident, problem, change, and release management. - Mentor L1/L2 team members and drive knowledge management and documentation. - Support audits, service reviews, RCA preparation, and continuous improvement initiatives. Required Skills - Expert level Citrix Administration - Microsoft Active Directory Administration - Cloud & On Prem Virtual Desktop Infrastructure (VDI) - Infrastructure Consulting - Hyper V Server Administration - Citrix Server Virtualization (Xen Server) - Virtuadesk Monitoring (or similar) - Citrix NetScaler (ADC) Administration Experience & Qualifications - 8 10+ years of experience in Citrix VDI / EUC / Virtualization environments - Proven experience in technical leadership or lead roles - Strong understanding of enterprise infrastructure, security, and governance - ITIL certification is preferred - Exposure to customer facing roles and large enterprise accounts is a plus