Technical Support Executive / Senior Analyst

Role Summary: We are looking for a motivated Technical Support Executive to provide operational and application support for business-critical systems, including payment processing and fraud management platforms. The role involves incident handling, troubleshooting, ticket management, and customer communication, with responsibilities aligned to L1 and L2 support levels based on experience . Key Responsibilitie s: Act as a point of contact for technical incidents and service reque stsManage ticke…