Senior AppDynamics Administrator

Responsibilities • Administer and configure AppDynamics, OTEL and Zenoss platforms to meet organizational monitoring needs. • Perform regular updates, patches, and upgrades to observability tools to ensure they are up-to-date and secure. Monitoring and Maintenance • Continuously monitor the health and performance of the APPD and Zenoss systems. • Ensure data integrity and availability within the observability platforms. User Support and Training • Provide support to internal users, assisting with troubleshooting and resolving issues. • Develop and deliver training sessions for users to effectively utilize the monitoring tools. Dashboard and Alert Management • Create and manage dashboards, reports, and alerts. • Work with stakeholders to define monitoring requirements and implement appropriate alerting mechanisms. Data Management and Optimization • Manage the onboarding, Alert creation. • Optimize system performance by tuning configurations and managing resource utilization. Documentation and Best Practices • Maintain comprehensive documentation of configurations, processes, and procedures. • Develop and enforce best practices for monitoring and observability within the organization. Collaboration and Incident Response • Collaborate with IT and DevOps teams to ensure comprehensive monitoring coverage. • Participate in incident response efforts, using observability data to assist in troubleshooting and resolution. Qualifications • Bachelor's degree in Computer Science, Information Technology, or a related field. • Minimum of 3-5 years of experience in IT administration with a focus on AppDynamics and Zenoss. • Proven experience in managing and maintaining observability tools. • Technical Skills: • Proficiency in AppDynamics (including configuration, administration, and dashboard creation). • Proficiency in Zenoss (including setup, configuration, and maintenance). • Strong knowledge of IT infrastructure, applications, and networking. • Experience with scripting and automation tools (e.g., Python, Bash). • Familiarity with cloud environments (e.g., AWS, Azure) is required. • Excellent problem-solving and analytical skills. • Strong communication and collaboration abilities. • Ability to work independently and in a team-oriented environment. Preferred Qualifications • Experience with other monitoring and observability tools (e.g., Prometheus, Grafana). • Knowledge of DevOps practices and CI/CD pipelines.