Customer Support Associate

Key Responsibilities: - Respond promptly and professionally to customer inquiries via call, chat, and email - Resolve customer issues efficiently while maintaining service quality - Document and record all customer interactions and transactions accurately - Follow organizational standards and protocols to ensure superior service delivery - Maintain a positive and empathetic attitude towards customers at all times Required Candidate Profile: - Freshers and experienced candidates can apply - Preference for candidates with experience in domestic voice processes - Ability to work in rotational shifts - Strong communication and problem-solving skills - Commitment to delivering high-quality customer service Skills: Data Entry, Problem Solving, Time Management, crm software, Technical Support, Customer Service Experience: 0.00-2.00 Years