Head - Sales - Premium Channel

Job Role - Head Sales Premium Work Experience - 15 - 22 years of relevant experience Purpose of the Role The role is responsible for achieving short-term and long-term business objectives including volume, market share, and customer satisfaction by continuously improving network capacity and capability, strengthening SOP adherence, developing short- and long-term business plans through forecasting, and executing strategic programs through the dealer network. Role Description The Head – Sales, Premium Network will be responsible for leading sales planning, network development, dealer performance management, customer experience improvement, and business execution for the Premium Business. Key responsibilities include: Prepare annual sales plans, process action plans, and target images for key business areas. Forecast sales for the next three months and identify risks, bottlenecks, and mitigation actions. Communicate and deploy sales strategies, policies, and business plans across TVSM and dealer teams. Negotiate and arrange sales enablers such as retail finance, brand inputs, and BTL support. Conduct weekly PDCA reviews with Area Managers to drive process-based business improvement actions. Evaluate competition offerings and prepare suitable market responses. Identify product and market opportunities or concern areas and build medium- and long-term strategies. Visit key dealers and towns to coach sales teams and dealers on SOP and process adherence. Strengthen network development by identifying, evaluating, and recommending potential dealership partners. Mentor, coach, and develop the field team through succession planning, competency gap identification, and training needs assessment. Managing Points – Key KPI / KRA’s KPI / KRA UOM Review Frequency Vahaan Market Share % Monthly Retail Volume Achievement Nos Weekly SOP Adherence across parameters % Monthly NPS Score Monthly Volume of Focus Products Nos Monthly Functional Competency Functional Competency Required Level Business Management – Sales, Finance & Marketing CL3 P&L Management CL2 Business Statistics CL2 Network Development CL2 People Development CL3 Business Acumen CL3 Managing and Leading Change CL2 Communication Skills CL3 Behavioral Competency Required Level Rigor in Execution CL3 People Leadership CL3 Emotional Intelligence CL2 Customer Centricity CL3 Long-Term Perspective CL2 Interpersonal Relationship CL3 Personal Leadership CL2