Senior Storage Engineer - PowerFlex & PMax - 6-Months - Riyadh, KSA

Role Overview We are seeking a Senior Storage Engineer to lead operational, testing, and documentation activities across enterprise storage and networking infrastructure, with a primary focus on Dell EMC PowerFlex , Dell EMC PowerMax (PMAX) , and Dell Switches . The ideal candidate will be hands-on with operational tasks, resilience/failure testing, performance tuning, and producing high-quality technical documentation (SOPs, LLDs, and diagrams). Key ResponsibilitiesCore Platforms - Perform day-to-day operational tasks on PowerFlex , PMAX , and Dell Switches . - Produce and maintain technical diagrams and documentation using Visio . PMAX – Testing & Validation - Create and restore snapshot copies. - Simulate port/path failures and validate host multipathing behavior (e.g., cable removal scenarios). - Test single power supply failure scenarios (e.g., power cable removal) and validate system resilience. - Export and restore Unisphere configuration backups. - Confirm alert visibility and accuracy within the Unisphere dashboard (e.g., validating power failure alerts). PMAX – Operational Documentation (SOPs) Develop and maintain Standard Operating Procedures covering: - Recovery procedure validation (volume recreation, masking remapping) - Capacity utilization monitoring - New volume creation - LUN masking and mapping - Unmasking and deletion of volumes - Configuration of service levels (Diamond/Platinum/Gold/Silver) - Performance monitoring (per box, per LUN, per host) - Patch installation procedures - Configuration file backups - Log collection procedures PMAX – Additional Technical Tasks - Debug and troubleshoot syslog configuration between PMAX and the client syslog server. - Document LUN-per-port mapping as part of Low-Level Design (LLD) deliverables. - Review LUN-per-port mapping for Front-End port load balancing. - Review PMAX ports for errors and performance issues. Requirements Required Skills & Qualifications - Proven hands-on experience with Dell EMC PowerMax (PMAX) administration and operations. - Experience with Dell EMC PowerFlex in operational/support capacity. - Working knowledge of Dell networking/switching infrastructure. - Strong understanding of SAN concepts: multipathing, LUN masking/mapping, snapshots, service levels. - Experience with Unisphere for PowerMax management. - Proficiency in Visio for technical documentation and diagramming. - Strong documentation skills — able to write clear, structured SOPs and LLDs. - Experience with syslog configuration and troubleshooting. - Familiarity with performance monitoring and capacity planning on enterprise storage arrays. Preferred Qualifications - Dell EMC certifications (e.g., PowerMax, PowerFlex specialist certifications). - Prior experience in a client-facing or managed services environment. - Experience supporting telecom or large enterprise environments.